Human Experience Management (HXM)
Human Experience Management (HXM) , is the next evolution of human capital management (HCM), providing organizations with the tools and technology to enable meaningful, productive, and personal employee experiences that drive business results.
HXM stands for human experience management and focuses on putting people at the center of business to drive transformative results. Similar to HCM software, HXM connects core HR and payroll, talent management, and people analytics, but with a unique focus on the employee experience. By understanding, anticipating, and listening to the needs and expectations of each individual.
This suite of cloud solutions is used by more than 9,600 organizations to improve employee engagement and productivity, build the skills and agility needed for the future, and strengthen the connection of human resources (HR) across the organization.
HCM (human capital management) software solutions are designed to facilitate human resources (HR) transactions with a focus on HR data and processes. These solutions bring together various HR components, including core HR, recruiting, and performance management, and help drive process efficiency for HR. For example, HCM software can help a midsize organization scale its onboarding efforts by providing a step-by-step process for new hires.
HXM (human experience management) Human Experience Management (HXM) , software solutions are designed based on how people behave and what they need to be productive at work. While many of the HR components are similar to HCM, HXM prioritizes the employee experience, helping increase employee engagement and productivity while also driving operational efficiencies for HR and the broader organization. Using the example above, HXM software can help personalize the step-by-step onboarding experience based on a new hire’s role, 30/60/90 objectives, and ongoing progression and feedback. In addition, managers can use tools to further personalize the new hire experience and have visibility to easily track progress, insights to know if new team members feel welcomed and prepared, and recommendations on how best to adapt to accelerate acclimation and ensure retention.
Four reasons your organization should adopt HXM
As the future of work continues to evolve and your organization explores HR technology options, it’s important to recognize the value in making the shift from traditional HCM to HXM. By adopting HXM software solutions, organizations are better able to:
- Understand and take action on the needs of a growing workforce. Watch how Tec de Monterrey is building a top-tier university community, thanks to SAP SuccessFactors HXM Suite.
- Compete in the race for skills by attracting, developing, and keeping top talent. View how the University of Toronto worked with SAP to build a future-ready workforce.
- Support all ways of working for a global workforce. Check out how SAP SuccessFactors solutions are helping Microsoft move HR to the cloud.
- Provide end-to-end experiences that extend beyond HR to other parts of the business. Hear how SAP SuccessFactors HXM Suite is helping Laing O’Rourke drive greater visibility and engagement within its workforce.
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